Alliance partners
UXResearch recognises a select group of independent experts who can deliver related services in a partnership arrangement. UX Research has many years experience working directly with these independent experts in specialist areas:
Eyetracking
Eye Tracking provides objective data on how your customers visually process the information on your website designs. It measures how easily they find important information, or if your content and promotions are effective. Eye Tracking offers unparalleled insights into user behavior, allowing us to see through their eyes.
eyetracker are Australia’s leading experts in commercial eye tracking research. eyetracker consultants pioneered the use of eye tracking in website usability and have been successfully integrating it as part of usability evaluations for over 5 years.
Accessibility
Ensure your websites or software systems are compliant with W3C guidelines and that designs are inclusive of the broadest audience, accommodating users with visual or other impairment.
Accessibility services are offered through Roger Hudson of Web Usability, a well-known accessibility expert. Roger has conducted numerous accessibility studies, and has an intimate knowledge of accessibility guidelines and legal requirements, and can conduct expert reviews using various screen reading devices, or user studies with a range of users with disabilities such as blindness.
Participant Recruitment
We have been working with Farron Research for more than 7 years. Their fully computerised panel covers Sydney Metro, regional NSW, Brisbane, Melbourne metro and regional, Perth and Adelaide. All recruitment is done in-house with effective controls in place to ensure respondents meet specification. They are reliable, fast and find us quality participants to get the best research outcome.
Web Analytics
Through a partner organisation Panalysis, web analytics is offered as means of gaining an insight into your customers. Panalysis are expert in collecting and analysing server log data to gather information on patterns of usage, signup rates, drop-out points in process flows, and provide a range of website optimisation services. Analytics is an efficient means of benchmarking the performance of a website, determining clearly if there is a problem, and where it is
Product Development
Brainmates help companies understand their customers’ needs and develop innovative products that their customers love. With over 20 years of Product Management experience, they lead a dedicated team of Product Managers who are committed to providing services to clients to do just that.
